Support Specialist

Remote // Full-time

RebelCode Ltd is currently looking for an experienced support engineer to join our team for the WP RSS Aggregator plugin. The plugin is established within the WordPress space as the premier RSS import tool and has been in development for over 7 years, gathering over 1.5 million downloads.

It has so far amassed a total of over 350 5-star reviews, most of which praise our level of support. For this reason, it is imperative that we bring on board an experienced individual who can maintain these levels of support from the start.

You will be working alongside the CEO as well as the CTO. The majority of support will be in your capable hands, from simple pre-sales questions to more complex issues that might require some small code modifications. It is therefore important that you are experienced with PHP development to be able to handle such support requests without the need to constantly refer to our developers. Nonetheless, they are there to help when needed. The support structure is already in place for you to get going immediately.

This position is full-time and could start immediately. It requires a good command of the English language, while any additional languages are considered a bonus. Before applying please review our Careers page to learn about our team and our methods. All applications will be reviewed by the CEO, after which only the selected candidates will be contacted for a video interview.